Good question. At Good Vibe Cases, we strive to create great quality phone cases that can help you perfectly express your unique style. That's why we personally print, package, and ship each case from our office near San Francisco, California.
Our snap cases are for those who are looking for a slim, minimalistic look. Our tough cases are for those who drop their phone often, and need that extra protection. Tough cases feature a rubber lining and a plastic outer shell. For an image comparison, please click here.
New designs are released every month, so make sure to subscribe to our email newsletter below for exclusive offers, flash sales, giveaways, and more. Also, feel free to follow any of our social media accounts for updates.
We ship out orders within two business days of order placement. Once shipped, you will receive a shipping confirmation which will include tracking information for your order. If you are unable to track your order, contact us here and we'll gladly help you out. For additional information on delivery time, please click here.
e-Gift cards are available to purchase here. e-Gift cards are sent to the customer's email immediately after purchase and there are no additional processing fees. It's that easy. If you plan on ordering a case, we do offer 2-3 day Priority Mail for US customers.
If you ordered the wrong case and have not received a shipping confirmation yet, please contact us immediately so that we can change your order before we ship it out. If you ordered the wrong case and it has already been delivered, please contact us as soon as possible.
You can either fill out our contact form on our website or email us directly at email@example.com. We'll always reply within 24 hours Monday - Friday.
Items can be returned in an unused, perfect condition for another design within 21 days of delivery. All return shipping costs are at the buyer's expense. Once we receive the item you would like returned, we will refund your order in the original form of payment. Shipping costs are non-refundable and we do not accept returns on custom orders.