We are committed to providing excellent customer service and prompt resolution with your issues and address the situation within 24 hours. Please be aware that we are not responsible if you drop or mishandle your case and it breaks. Our cases are made to withstand the light occasional drop, there is no guarantee that your phone is fully protected. However, if you are unsatisfied with your case and it is in an unused perfect condition, we will guarantee your money back.
Exchanges Items can be exchanged in an unused shape for another design within 14 days of delivery or returned for a refund. All exchange shipping costs are at the buyer's expense. Exchanges can only be made for items of equal or lesser value.There will be a fee of $3 to pay for any shipping costs when sending the correct case to the customer. At the moment, we only accept exchanges within the US.
Returns Items can be returned in an unused, perfect condition for another design within 14 days of delivery. All return shipping costs are at the buyer's expense. Once we receive the item you would like returned, we will refund your order in the original form of payment. Shipping costs are non-refundable and we do not accept returns on custom orders.
If you would like to exchange or return your item(s), please contact us within 14 days of delivery and we'll send you an exchange/return form.